Privacy policy

Last updated: November 2025

Welcome to TAAM Designs (“we”, “our”, or “us”). This Privacy Policy explains how we collect, use, and protect your personal information when you visit https://taamdesigns.com, make a purchase, or communicate with us.

By continuing to use the Site or our services, you agree to the terms below. If you do not agree, please discontinue use of the Site.

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1. Changes to This Privacy Policy

We may update this Privacy Policy occasionally for operational, legal, or regulatory reasons. Any changes will be posted here with a revised “Last updated” date. Continued use of the Site confirms your acknowledgment of these updates.

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2. Information We Collect

a. Information You Provide

• Contact Details: Name, email, phone number, shipping and billing address.

• Order Information: Products purchased, payment confirmation, delivery details.

• Account Information: Username, password, and preferences (if you create an account).

• Customer Support Requests: Data shared via forms, email, or messages.

b. Information Collected Automatically

We automatically collect certain data when you use our Site, including:

• Device and browser type

• IP address and approximate location

• Pages visited and actions taken

This information is collected using cookies and similar technologies.

c. Information from Third Parties

We may receive relevant information from:

• Shopify (our e-commerce platform)

• Payment processors (to manage payments securely)

• Analytics providers (to improve performance and user experience)

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3. How We Use Your Information

We use your information to:

• Process orders and payments

• Ship products and confirm delivery

• Manage accounts and improve the shopping experience

• Send updates and promotional emails (with your consent)

• Detect and prevent fraud or misuse

• Respond to customer support inquiries

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4. Cookies

We use cookies to enhance website functionality, remember preferences, and analyze usage patterns.

To learn more about Shopify’s cookies, visit: https://www.shopify.com/legal/cookies

You can control or disable cookies via your browser settings, but some features may not work as intended.

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5. How We Share Information

We may share your information with:

• Service Providers: Shopify, payment gateways, shipping carriers, cloud storage, etc.

• Marketing Partners: Only with your permission.

• Legal Authorities: When required by law.

• Internal Entities: For business purposes only.

We do not sell personal or sensitive information (e.g., passwords, banking details).

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6. Returns, Refunds & Exchanges

How to Request a Return

1. Submit a return request within 14 days of delivery via email: info@taamdesigns.com

2. A courier pickup will be arranged (return shipping fees apply).

3. Once received and approved by our Quality Control, a refund will be issued using your original payment method (excluding shipping fees).

4. Please allow 4–15 business days for processing, depending on your bank.

Exchanges

• You may exchange products within 14 days of delivery.

• Any difference in price will be applied.

Order Cancellation

• To cancel or change your order before dispatch, contact us immediately at info@taamdesigns.com.

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7. Delivery Policy

• Delivery is handled by trusted couriers once dispatched.

• Estimated delivery time: 3–5 business days within Egypt.

• Please ensure accurate delivery details to avoid delays.

• Up to 3 delivery attempts will be made before cancellation.

For assistance, email: info@taamdesigns.com

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8. Customer Support

📩 Email: info@taamdesigns.com

📞 Phone: (+20) 1558870701

•BUSINESS REGISTRATION NUMBER:

•TAX ID NUMBER: 757-895-492

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9. Your Privacy Rights

You may be entitled to:

• Request access to your personal data

• Request correction or deletion

• Opt-out of marketing messages

• Withdraw consent (when applicable)

To exercise your rights, contact us at info@taamdesigns.com

Your satisfaction is always our priority, and we’ll do our best to assist you with care and attention.